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Welcome to the New Innovative Miller Heiman Group

where we take the business of sales and service seriously

THE DISRUPTION IN BUSINESS IS NO SURPRISE TO ANYONE.

It’s easy to see disruption in nearly every aspect of business today—from changing technologies, generational shifts and greater global competition to a new breed of talent, increasing consumer demands and shifting behaviors. But sales and service have failed to change along with it. In fact, they are struggling to perform like never before. According to CSO Insights, the research division of Miller Heiman Group®, the percentage of salespeople making quota has dropped from 63 percent to just 53 percent over a five year period.

Watch Our Recent Events

From Surviving to Thriving: The Future Four Focus Areas for Sales

BUSINESS IS CHANGING. SO WE HAVE CHANGED, TOO.

Our transformation from a sales training company to a leading provider of business performance solutions allows us to build world-class sales and service organizations by improving their alignment and execution like never before—and like no one else in the industry. We have the expertise to help companies align to this new world order and we have the solutions to help companies execute amidst this disruption.

We have a proud legacy built on the combination of the most experienced people in the business and the most trusted solutions in the market. Forged on trusted brands like Miller Heiman, Huthwaite, AchieveGlobal, ILS and solutions like SPIN® Selling Conversations, Strategic Selling®, Professional Selling Skills®, Large Account Management ProcessSM and Conceptual Selling®.

Learn how we improve organizational alignment.

We align your sales force—making sure you have the right roles, people and channels deployed to the right market segments.

We ensure you have the right people and partners in place, and the right incentive programs to properly motivate everyone.

We help you continually assess both organizational execution as well as individual talent. And we enable you to move with the business—adapting to the speed of the market and keeping up with changes in technology.

Learn how we enhance organizational execution.

We improve your execution—providing the world’s best methodology that delivers organizational execution.

We offer specific skills programs, coaching and reinforcement necessary to be successful and to execute on the methodology with precision.

We provide the right content, playbooks and processes that allow your sales people to add value in the sales process and create differentiation through the way they sell.

ONLY WE CAN HELP ORGANIZATIONS ADDRESS THE DISRUPTION IN BUSINESS TO DELIVER WORLD-CLASS PERFORMANCE THROUGH OUR BE READY SOLUTIONS.

Our Be Ready Solutions offer the most comprehensive suite of services on the market—delivering six capabilities that align your sales and service organization and help you execute flawlessly. We provide world-class consulting services to align your organization, and provide leading skills and methodology programs that help you execute better. And we offer the data to continually assess your organizational execution and your individual talent. So whether you have a specific challenge to solve or want to transform your company, our Be Ready Solutions will empower you to sell more and service better to drive world-class performance.

Be Ready to Sell More and Service Better with Our Be Ready Solutions

CUSTOMER TESTIMONIAL: WASTE CONNECTIONS

Steve Berry, Sales Training Manager at Waste Connections, explains how Miller Heiman Group enhanced the alignment and execution of the sales organization. Learn how implementing company-wide solutions increased growth, improved the number of large industrial accounts and unified the sales force.

ATTEND OUR PUBLIC WORKSHOPS

If you’re looking to deliver world-class performance and prepare your sales and address the disruption in business, check out our workshops happening in a city near you. We offer public workshops as part of our Be Ready Solutions to any professional, in any size organization, looking to strengthen their skills, to learn new tools and to gain new insights that will drive performance for the future.

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