Original Research
Research
Stay ahead of industry trends and changes with leading research from CSO Insights.
We’re the gold standard in sales industry research.
CSO Insights, the research division of Miller Heiman Group, analyses and measures trends in sales effectiveness, enablement, leadership, operations and technology to help companies identify best practices, and implement successful sales strategies.
As the leading provider of sales performance and operational benchmark data, CSO Insights takes a close look at the practices and sales strategies of world-class organisations. Our annual research helps companies around the world refine their sales, strategy and execution.
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Original Research
All that Glitters Is Not Gold: Results of the 2019 World-Class Sales Practices Study

Original Research
Selling in the Age of Ceaseless Change: The 2018-2019 Sales Performance Report


Original Research
The Growing Buyer-Seller Gap: Results of the 2018 Buyer Preferences Study


Why CSO Insights?
Perspective
Our research focuses on current challenges and future trends, giving our clients the opportunity to stay ahead of industry disruption.
Expertise
Our team of highly regarded analysts provide organisations with the data, expertise and best practices to build winning sales strategies.
Reliabilty
Sales and service organisations around the world turn to CSO Insights for sales enablement direction and sales performance metrics.
Proficiency
We leverage the knowledge of sales leaders across a variety of disciplines to ensure our research reports include input and expertise from the best minds in the sales industry.