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3 Ways to Capitalize on the Sales Training Shift

Our research shows 87 percent of learning is forgotten after 30 days. That number is astounding, and it’s the reason organizations need to shift the way they think about training—yours included.

Research from CSO Insights, a division of Miller Heiman Group, reveals training value is directly correlated to success – quota attainment, forecasted wins and retention rates all increase. When your training is relevant and effective, you win. It’s that simple.

To get there, to cause a shift in your results, you must shift your approach. And this approach must include technology that best meets your needs. Don’t settle for any technology to give your learning a boost. It must:

  1. Embrace all learning styles. At the same time, you need to recognize the styles that best fit your company, your team and your culture, and then run with it.
  2. Account for all skill levels so your veterans benefit just as much as your rookies. This doesn’t mean you try to find the “one-size-fits-all” approach to learning. What you’re after is to find a robust solution that can improve the performance of everyone anytime, anyplace, anywhere, while instilling new sales and service training techniques.
  3. Discover which modalities work best and use the ones that lead to success for your learners.


To learn more about how technology can improve the performance of your training, join us for the webinar.

Sales and Service Training Shift webinar