North America

Don’t Miss the Most Energizing, Dynamic and Useful Conference to Ever Take Place for Sales and Service

Scottsdale, Arizona | April 16 – 17, 2018

Don’t Miss the Most Energizing, Dynamic and Useful Conference to Ever Take Place for Sales and Service

Scottsdale, Arizona | April 16 – 17, 2018

Sponsorship Opportunities

Become an Elevate 2018 Conference Sponsor. Download our Sponsorship Prospectus for more information.

Conference Overview

The disruption in business today is no surprise to anyone. It’s easy to see disruption in nearly every aspect of business—from changing technologies, generational shifts and greater global competition to a new breed of talent, increasing consumer demands and shifting behaviors.

But the problem for sales and service organizations is that in a fluid, rapidly changing business environment, they have failed to change along with the business. In fact, they are struggling to perform like never before. According to CSO Insights, the research division of Miller Heiman Group®, only 53 percent of organizations achieved quota plan attainment in 2017—down 10 percent from just five years ago.


Attend Elevate 2018 to Get Your Sales and Service Organizations Ready.

So what is your sales and service organization doing to address the disruption in business? Have you started addressing these massive shifts within your teams? If you’re like most organizations, the answer is no. That’s where Elevate 2018 comes in. This conference is unlike any other in our industry today. We will give you exactly what you need to get your sales and service teams ready for these tremendous changes occurring in business.

If you attended Elevate 2017, then you saw our vision and strategy for the future. And at this year’s Elevate Conference, you will see it in reality. Our transformation from a sales training company to a leading provider of business performance solutions allows us to build world-class sales and service organizations by improving their alignment and execution like never before—and like no one else in the industry. We have the expertise to help companies align to this new world order and we have the solutions to help companies execute amidst this disruption.

Registration and Special Promotions

Attending Elevate 2018 will literally change the way you operate your sales and service organizations for the future. But don’t be nervous—you’ll walk away from this conference with specific strategies and tools you can use to address the disruption happening in business today. You can’t afford to miss this event, so register now to attend the most dynamic conference in our industry.

Pre-Registration Special

Register between now and December 31, 2017 to attend Elevate 2018 for just $350. Don’t miss out on this exclusive opportunity to save $150 off the normal rate.

Group Discounts

When two or more people from the same organization register to attend Elevate 2018, each person receives a 50% discount off the full conference rate of $500. So sign up today with your colleagues to take advantage of this incredible offer.

Get Entered to Win

Register early and you’ll be entered to win an exclusive free entry into the U.S. Miller Heiman Group Open at the Gainey Ranch Golf Club on April 16, 2018. Register before December 31, 2017 to take advantage of this offer. Sign up with your colleagues and we’ll give each of you double entries.

Cancellation Policy: If for some reason you cannot attend Elevate 2018 once you have registered, a full refund, less a $75 administration fee, will be provided until February 28, 2018. No refunds will be issued after February 28, 2018. All cancellations must be submitted in writing. Substitutions are allowed without penalty at any time.

Register now

Attending the conference is as easy as 1-2-3

1. Register now

2. Book your hotel

3. Make your travel arrangements

Special Events and Networking Opportunities

Transforming your business is essential. But it’s also important to have fun, too. Join us for special events and networking opportunities at Elevate 2018.

U.S. Miller Heiman Group Open • Monday, April 16, 2018

You’re invited to participate in the first U.S. Miller Heiman Group Open: Elevate Your Game. Arrive early on Monday, April 16 or Sunday, April 15 to gear up for a day of competition and fun at the premier Gainey Ranch Golf Club. Enjoy an incredible afternoon of golf with like-minded professionals and compete with other attendees for special prizes awarded before the Welcome Reception. This exclusive tournament is open to just 50 golfers and is offered on a first-come, first-serve basis. Separate registration is required for this special event.

Welcome Reception • Monday, April 16, 2018

Join us for our Welcome Reception the evening of April 16, 2018 at the Outdoor Palm Court and Upper Deck at the Hyatt Regency Scottsdale Resort for a Southwest Celebration. Grab appetizers and drinks with other sales and service leaders and professionals. View local craftspeople demonstrating their unique talents and skills for Southwestern Art and see live Native American Dancing. Spend the evening networking and gearing up for an incredible day to put Innovation into Action.

Hotel and Accommodations

Experience a Conference Like No Other at the Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch

A Vibrant Resort in Scottsdale
Escape to the stunning desert retreat of the Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch. This four-star luxury hotel offers the perfect setting to enjoy stunning views, relax and network with colleagues, and to focus on preparing your business for the future of sales and service. With premier services throughout the resort and spa, you will enjoy stunning lake and mountain views, high-end contemporary rooms, complimentary WiFi, a 2.5-acre water playground with 10 pools, dining in the open-air lobby restaurant and bar, and access to one of the top rated golf courses in the country.

Elevate 2018 Agenda

At Elevate 2018, each keynote presentation and breakout session is designed to help you address the disruption happening in business now—and to get your sales and service organizations ready for these significant changes. With all-new insights, innovative strategies and practical tools you can use, you’ll receive a conference experience designed to launch your organization to a higher level of performance, align to the new order of business and execute amidst the disruption in business.

And while we aren’t releasing all the details yet on our agenda, we invite you to check back frequently as we begin posting more information on the new and innovative things we will showcase at Elevate 2018. One thing is for certain, you won’t want to miss your chance to attend the most energizing, dynamic and useful conference in our industry.

Take a Look Back at Elevate 2017

If you joined us at the Elevate 2017 Conference, then you’re no stranger to examining the future of sales and service. At last year’s conference, we introduced what the future holds for our industry. But this year, we’re following up on this theme by examining new insights, exploring new research and listening to top experts—giving you practical and actionable insights you can use to get your own organization prepared for the disruption occurring in business now.

Watch Elevate Sessions or Download Presentation Content

To refresh you on what we highlighted at last year’s Elevate conference, we’re pleased to share a recap of the conference sessions. Check out the presentation content or view the video session replays from Elevate 2017.

The Three T’s of the Future: Training, Technology and Talent

During this introductory keynote, Byron Matthews, President and CEO, Miller Heiman Group, examined the future of sales and service through three lenses—Training, Technology and Talent. His engaging presentation demonstrated how these three areas are intertwined, and are critical for sales leaders and sellers to prepare for the future.

The Impact of Artificial Intelligence on How We Sell and Who is Successful at Selling

During this engaging session, Jim Dickie, Co-founder and Independent Research Fellow, CSO Insights, discussed how advances in AI are fundamentally changing what sales people do and how they do it. The presentation also examined how AI is poised to serve as a virtual research assistant, lead generator, sales coach, product configurator, ROI business case builder and more, allowing sales professionals to co-create innovative solutions.

Using Technology to Sell More and Service Better for the Future

In this interactive session, Dana Hamerschlag, Chief Product Officer, Miller Heiman Group, examined the essential role that technology will play in selling more and servicing better for the future. She explored the continuing evolution of technology and digital transformation for sales and service organizations, examined the changing market demand for integrated technology, and highlighted the importance of creating a cutting-edge experience that fits each company, team and culture.

Talent Traits That Predict Future Success

In this thought-provoking session, Kris Erickson, Executive Consultant and former long-tenured Executive at IBM, examined one of the biggest challenges that organizations face for the future—how to predict success in individual sellers. She examined how finding and attracting top sales talent requires more than gut instinct. It requires understanding the right talent traits that will meet the needs of a different selling experience in future sales organizations.

Social Selling for Success

During this revealing presentation, the man behind the success of social selling at LinkedIn, John Mayhall, Director, North America Sales Solutions, shared examples of how the company uses LinkedIn to sell LinkedIn. He provided practical tips for B2B sellers to utilize social selling strategies and identified how to incorporate social selling as part of the sales strategy to take advantage of the future of sales and service.