Your Investment (2 Days) – $3,600
Price includes the full Service Ready Facilitator Kit.
Customer Experience™ Certification:
- Demonstrates Miller Heiman Group’s Learning Effectiveness Model
- Connects Service Ready™ facilitator materials to Adult Learning characteristics
- Provides trainers with tips and techniques for delivering and implementing Service Ready™ into your company
- Provides opportunities for trainer candidates to practice key activities from the program and receive feedback from a master trainer
*Course fees are subject to change without notice.
Meals: Breakfast and lunch are included each day. Continental breakfast begins at 8:00 a.m.