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Your Investment (2 Days) – $3,600
Price includes the full Service Ready Facilitator Kit.

Customer Experience™ Certification:

  • Demonstrates Miller Heiman Group’s Learning Effectiveness Model
  • Connects Service Ready™ facilitator materials to Adult Learning characteristics
  • Provides trainers with tips and techniques for delivering and implementing Service Ready™ into your company
  • Provides opportunities for trainer candidates to practice key activities from the program and receive feedback from a master trainer

*Course fees are subject to change without notice.

Meals: Breakfast and lunch are included each day. Continental breakfast begins at 8:00 a.m.