When: Wednesday, April 22, 4 p.m. EDT
Your customers are reacting in the moment to ongoing uncertainty, leaving them overwhelmed and avoiding decision-making. How can your sales force compel customers to leave fear behind so they can thrive in the future?
In this live webinar, Consultant Partner Susan Donovan and Senior Sales Consultant Martin Sparkes will identify the skills of coaching for confidence. They will guide attendants through the steps of genuine empathy, showing them how to position insights and ask the right questions to evoke urgency and a bias toward effective action.
During the live webinar you’ll:
- Understand how you and your customers handle decision-making when facing the challenges of sudden, severe disruption
- Gain research-based approaches to support relationships during these mindset challenges
- Learn the role of empathy in helping you navigate from “fight, flight and freeze” thinking to productive thinking
- Uncover how to engage rational thinking when people are utilizing emotional thinking
Get started and watch the webinar today.