Lost annually by US brands because of poor service
Increased revenue from a 10% improvement in customer service
Cost of acquiring a new customer versus cost of retaining an existing customer
Source: CSO Insights
Learners have changed. You need a new approach. There are two challenges, though. First, technology companies don’t have content. Second, old-line companies have intellectual property, but they only deliver it by traditional methods.
Enter Learner Ready — a powerful cloud-based platform that delivers world-class content powered by Intrepid Learning. Our powerful technology offers new learners the flexibility they demand and the leverage to learn how they learn best—in real time with real situations and real opportunities.
To hear more about what Learner Ready can do for you and your team, just click the button below.
Learn about the modern IP platform we use to deliver our service solutions. Download our eBook featuring industry expert Chip Bell to learn four approaches that will help customer facing employees exceed expectations. Or learn how Alcatel-Lucent Enterprise has invested in service training to enhance the customer experience.
“MHG for us has been foundational. Everyday you’re having the right conversations with customers, with the rigor and discipline as the backbone. Because for us, everything we do always comes back to this promise – Innovate to Mobilize and Connect People in the Moments That Matter.
—Jim Mears, Motorola Solutions
Service Ready is a part of the Be Ready Solutions from Miller Heiman Group. Our products and solutions are inspired by brands like Miller Heiman, Huthwaite, Impact Learning Systems, AchieveGlobal, Channel Enablers and CSO Insights. We invite you to discover all of our powerful products in sales and service performance, talent assessment, learning management, strategy execution, data and insights. Simply click on the overview button below and help your sales and service teams Be Ready to sell more and service better.