Then Gain Industry Recognition as a Certified Support Staff Excellence Center.
When you successfully complete the SSE program at an organizational level, you are eligible for the Certified Support Staff Excellence Center (CSSEC) designation. The CSSEC designation leverages performance metrics that ensure your entire service organization’s staff internalize key elements of the training program and can improve their interactions with customers on a sustained level.
See which companies have received the highest recognition available in the industry. And make a commitment to operational excellence in support operations in your own organization.