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Discover and deliver the solutions that solve customer needs.

Professional Selling Skills® helps sellers effectively discover and address customer needs, improving in-the-moment interactions with buyers. Developing the selling skills that have benefitted millions of sales professionals around the world, Professional Selling Skills® builds a seller’s ability to lead mutually beneficial sales conversations with any customer, at any time.

Professional Selling Skills® is a research-based sales training program designed for every seller — regardless of position or tenure. Highlighting the sales training sellers need to excel at quota attainment, new business development and account growth, this program hones and develops universal sales skills.

Take Your Team's Selling Skills to the Next Level

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Benefits of Professional Selling Skills® Sales Training


Own the Conversation

Learn key conversational skills, enabling sellers to engage customers and accurately identify buyer pain points, developing stronger buyer-seller relationships.


Ask the Right Questions

Use thoughtful questions to develop a clear understanding of buyer needs allowing for compelling, customer-centric interactions.


Resolve Customer Concerns

Recognise and resolve customer concerns, openly addressing any scepticism buyers have about your solutions or message.


Close the Deal

Practice and perfect the three-step process for securing customer commitment.

Delivery Options

  • Facilitated by experienced sales leaders, instructor-led training offers a hands-on approach for sellers that thrive on face-to-face collaboration and skills practice.

  • With anytime, anywhere access from electronic or mobile devices, Miller Heiman Group's digital learning options are ideal for geographically diverse audiences looking for flexible solutions.

  • Combining the best of digital and in-person learning options, real-time application and digital reinforcement support your learning investment.

Take Your Team's Selling Skills to the Next Level

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