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Our expertise is your advantage. Meet the leaders behind Miller Heiman Group

Byron Matthews

Byron Matthews

President & CEO

Byron Matthews leads Miller Heiman Group’s commitment to providing organizations around the world with an expanded, holistic approach for developing, managing and sustaining long-term customer relationships. With more than 20 years experience, Byron has consulted for and led sales organizations for several Fortune 500 companies.

He has collaborated with industry leaders like Microsoft, AT&T, Samsung and Coca-Cola on the development of pipeline and revenue management solutions, implementation of sales methodologies, optimization of sales management processes and compensation plans, and competency models linked to assessment and recruiting.

Byron’s prior experience includes serving as Chief Sales Officer at Aflac, where he led over 30,000 sales professionals across multiple channels, and over five years at Mercer as Global Sales Leader and Global Head of the Sales Performance Practice. Byron earned his bachelor’s degree from the University of Kansas, and received his MBA at the University of Chicago.

Richard Hilton

Richard Hilton

Managing Director, Miller Heiman Group, EMEA

Richard Hilton has a track record of proven success that drives meaningful growth in the sales performance industry. He has a wealth of rich, complex sales and sales leadership experience running people-oriented businesses within the professional services area.

Hilton’s passion for generating results through innovative products and delivery methods, coupled with his consultancy-led approach, will enable customers to drive revenue and create efficiencies in their sales and service functions. Hilton has worked for some of the biggest brands in the industry, including ADP, Mercer and Barclays.

Most recently, he served as sales director for Capita Employee Benefits, where he led a team who introduced powerful, technology-based solutions to the market.

Tom Werle

Tom Werle

Chief Strategy Officer

Tom Werle has over 10 years experience leading various organizational transformation efforts within the spectrum of go-to-market strategy. His expertise covers customer engagement, product marketing, sales operations and service optimization with a particular focus on the value of digital enablement.

At Miller Heiman Group, Tom oversees internal strategy & corporate partnerships, global consulting, sales operations, and advanced professional services from strategic design through operational execution. Prior to joining Miller Heiman Group, Tom led client engagement teams for Accenture’s Advanced Customer Strategy business, and developed consumer marketing solutions for The Nielsen Company.

Tom holds a bachelor’s degree from the University of Illinois and a master’s degree from the University of Michigan.