They lead our company. They lead the industry.

Use our expertise to your advantage

Our leadership is run by some of the industry’s most successful sales and service people. They succeed in their career by outperforming the competition time and time again. Now they’re dedicated to improving your performance and ensuring your success.

leadership-byron-thByron Matthews

President & CEO

Byron Matthews leads Miller Heiman Group’s commitment to championing customer-management excellence throughout the customer life cycle and across the enterprise. His dedication to placing the customer at the core of everything gives Miller Heiman Group its expanded, holistic approach for developing, managing and sustaining long-term customer relationships. Before joining the organization, he served as Senior Vice President of Sales at Aflac, where he led more than 30,000 sales professionals across multiple channels. He also spent more than five years at Mercer as Global Sales Performance Business Practice Leader, where he grew revenue more than 40%.

leadership-barry-thBarry Trailer

Chief Research Officer of CSO Insights

Barry Trailer is co-founder and Chief Research Officer of CSO Insights, a research and benchmarking firm dedicated to sales effectiveness that is part of Miller Heiman Group. He has more than 30 years of professional selling experience and served as President of both Miller Heiman, a world-renown sales training firm, and Goldmine, a trusted CRM application. Barry conducts dozens of seminars every year with companies around the world, including HP, Sun Microsystems, Oracle and Hitachit Data Systems. Along with Jim Dickie, Barry co-authored The Sales & Marketing Excellence Challenge: Changing How the Game Is Played and have been featured twice in the Harvard Business Review. He’s also a novelist, editor and author of numerous white papers on the sales process.

leadership-mark-thMark Grimshaw

Chief Customer Officer

Mark Grimshaw brings more than 20 years of experience in sales and general management across multiple industry sectors. He’s recruited, built and led teams that have won and managed contracts in excess of $1.6 billion. At Miller Heiman Group, Mark is responsible for ensuring that our products, services, marketing and operations are fully aligned to serve our customers and partners. His experience at global companies like Hewlett-Packard, GlaxoSmithKline and McKinsey & Company gives him a solid foundation to deliver on our promise of customer-centric service.

leadership-natalie-thNattalie Hoch

Channel Distribution Officer

Nattalie Hoch is responsible for the health and success of independent distribution channels and sales operations, which includes independent sales consultants, franchises and partners. She also leads recruitment and education efforts for all new and existing sales consultants and distribution partners. Nattalie joined Miller Heiman in 2001 as a sales representative, quickly rising through the company in a series of roles and departments. This global view of the company offered a unique perspective for understanding our clients’ sales challenges, while giving her the foundation for delivering holistic solutions. Nattalie also has more than 20 years of sales and sales leadership experience in industries ranging from hospitality to airlines to technology.

leadership-curt-thCurt Samson

Managing Director, Miller Heiman Group, EMEA

Having been a leader in both large multinational corporations and startup ventures, Curt Samson is the perfect person for the ongoing integration of Achieve Global and Miller Heiman into one of the world’s most powerful brands in Corporate Education. He’s transformed location-specific teams into global strategic performance teams for companies like Avery Dennison, Newell Rubbermaid and Hallmark Cards. And he developed, hired and led a team at High Plains Bison—a single-product startup—to profitable sales of more than $20 million in less than eight years. He also led the Strategy and Supply Chain Practices for MarketSphere Consulting, a derivative of the former Andersen Consulting.

leadership-martin-thMartin Sparkes

Managing Director, Miller Heiman Group, ANZ

Martin Sparkes joined our team in a sales role in 2009 and now leads Miller Heiman Group’s business operations, channel operations and client engagement in Sydney, Australia. Under his leadership, Australia was the first region to integrate the operations of Miller Heiman, Huthwaite and Achieve Global under one roof. Martin has also spent ten years in the IT industry, where he worked for a niche CRM provider in sales, operations and project management. Before that, he started his career in healthcare with Janssen-Cilag in the United Kingdom.

leadership-greg-thGreg Moore

Managing Director, Miller Heiman Group, Asia

Greg Moore has more than 20 years experience in sales, sales management and business leadership in a number of industries, including banking and finance, healthcare and IT. Before becoming Managing Director for Miller Heiman Group, he served as managing director of Huthwaite Asia-Pacific, where he more than doubled the size of that office in less than three years. He’s a frequent guest lecturer at MBA programs across Asia on topics such as negotiation skills, sales best practices and sales management.