Give your clients the account managers they deserve.
The ability to build relationships with clients and nurture them into strategic, long-lasting accounts hinges on account management. Miller Heiman Group guides sellers toward a more customer-centric management style, helping them successfully develop strategies to oversee accounts that vary in size and spend.
With Account Management training from Miller Heiman Group, account managers solidify their position as trusted advisors, building loyalty and working together with customers to define and reach goals. As a result, sellers create a partnership that is poised to move forward for years to come.
Take the First Steps Toward Better Account Management
Benefits of Account Management
Nurture Client Relationships
Learn how to allocate your people and resources to build and support lasting customer relationships.
Improve Communication and Collaboration
Sellers learn how to create open channels of communication with their customers, collaborating for win-win outcomes.
Identify Account Gaps
By developing stronger relationships with customers, account managers identify gaps and discrepancies in accounts, and work to fill those holes.
Mitigate Unexpected Client Turnover
Account managers learn to address potentially negative customer sentiment, avoiding unwanted and unexpected client turnover.