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Prove your organization’s value to your customers.

The Large Account Management Process℠ (also known as LAMP®) focuses on planning for and managing relationships within strategic accounts. Using Miller Heiman Group’s Gold Sheet analysis and strategy, LAMP® teaches organizations how to build actionable account management plans that ensure success for both sellers and their customers.

The LAMP® initiative covers three key stages of account management: data gathering, strategy sessions and execution. By adhering to this proven process, LAMP® enables sales organizations to positively impact everything from customer perception to cross-team collaboration.

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Benefits of LAMP® Account Management Training

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Look to the Future

Strategic account management creates a shared vision for the future, resulting in multi-year, mutually-beneficial account growth.

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Clearly Organize Accounts

We help you identify and segment overwhelming accounts into easier-to-manage divisions, aligning your internal strengths with your customer’s needs.

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Protect Accounts

Miller Heiman Group gives you the tools to protect strategic accounts from communication breakdowns and competitive threats.

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Solidify Customer Relationships

Our training on how to manage big accounts helps you develop robust relationships with key players within strategic accounts, increasing reach, retention and growth.

Delivery Options

  • Facilitated by experienced sales leaders, instructor-led training offers a hands-on approach for sellers that thrive on face-to-face collaboration and skills practice.

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Upcoming Sales Training Courses

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Request an In-Person Training at Your Location

 

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Instructor-Led Training

Large Account Management Process℠ Certification – Seattle, WA

August 11, 2020 - August 13, 2020

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Virtual Instructor-Led Training

Large Account Management Process℠ Certification – Virtual Classroom (US – Central)

August 18, 2020 - August 20, 2020

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Online

Person

Virtual Instructor-Led Training

Large Account Management Process℠ – Virtual Instructor Led Training (US – Central)

August 24, 2020 - August 25, 2020

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Online

Person

Instructor-Led Training

Large Account Management Process℠ – Los Angeles, CA

August 24, 2020 - August 25, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – Seattle, WA

September 8, 2020 - September 9, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – Orlando, FL

September 21, 2020 - September 22, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – Boston, MA

October 5, 2020 - October 6, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – Chicago, IL

October 19, 2020 - October 20, 2020

Person

Instructor-Led Training

Large Account Management Process℠ Certification – Atlanta, GA

November 3, 2020 - November 5, 2020

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