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Prove your organization’s value to your customers.

The Large Account Management Process℠ (also known as LAMP®) focuses on planning for and managing relationships within strategic accounts. Using Miller Heiman Group’s Gold Sheet analysis and strategy, LAMP® teaches organizations how to build actionable account management plans that ensure success for both sellers and their customers.

The LAMP® initiative covers three key stages of account management: data gathering, strategy sessions and execution. By adhering to this proven process, LAMP® enables sales organizations to positively impact everything from customer perception to cross-team collaboration.

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Benefits of LAMP® Account Management Training

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Look to the Future

Strategic account management creates a shared vision for the future, resulting in multi-year, mutually-beneficial account growth.

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Clearly Organize Accounts

We help you identify and segment overwhelming accounts into easier-to-manage divisions, aligning your internal strengths with your customer’s needs.

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Protect Accounts

Miller Heiman Group gives you the tools to protect strategic accounts from communication breakdowns and competitive threats.

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Solidify Customer Relationships

Our training on how to manage big accounts helps you develop robust relationships with key players within strategic accounts, increasing reach, retention and growth.

Delivery Options

  • Facilitated by experienced sales leaders, instructor-led training offers a hands-on approach for sellers that thrive on face-to-face collaboration and skills practice.

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Upcoming Sales Training Courses

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Request an In-Person Training at Your Location

 

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Instructor-Led Training

Large Account Management Process℠ – Tampa, FL

December 9, 2019 - December 10, 2019

Person

Instructor-Led Training

Large Account Management Process℠ – Chicago, IL

January 13, 2020 - January 14, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – Manhattan

January 27, 2020 - January 28, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – Denver, CO

February 3, 2020 - February 4, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – Phoenix, AZ

March 9, 2020 - March 10, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – Chicago, IL

March 23, 2020 - March 24, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – Washington, DC

April 20, 2020 - April 21, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – Dallas, TX

May 11, 2020 - May 12, 2020

Person

Instructor-Led Training

Large Account Management Process℠ – San Diego, CA

May 25, 2020 - May 26, 2020

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