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Miller Heiman Group's success comes from years of iterating and perfecting a very carefully defined craft. Instead of approaching sales training, consulting, research and technology with a one-size-fits-all mindset, we work from a balanced formula of methodology and skills. The methodology provides sellers the framework to determine what to do next. The skill programmes teach sellers how to do it. 

  • Methodology | [meth-uh-dol-uh-jee] | noun: a system of methods used in a particular area of study or activity.

At Miller Heiman Group, the methodology we provide through our sales and service training courses is the framework for a robust, effective process. Whether it's the ability to manage opportunities or grow accounts, the methodology provides teams with the blueprint for optimizing sales and service disciplines.

  • Skill | [skil] | noun: the ability to do something well; expertise.

After the framework comes the execution. Our sales skills training focuses on the learning, application and reinforcement of the skills necessary to keep organisations competitive and ahead of the curve. Nuanced programmes and advanced technology enable sellers to build on the Miller Heiman Group methodologies, flawlessly executing their training in the field.